COVID 19 DELIVERY UPDATE
ORDERS ARE CURRENTLY BEING POSTED TWICE PER WEEK – TUESDAYS AND THURSDAYS. MAIL IS TAKING UP TO 7 DAYS TO ARRIVE. THERE IS NO OPTION FOR NEXT DAY DELIVERY. PLEASE CHECK BEHIND BINS, DOORSTEPS ETC AS ROYAL MAIL ARE LEAVING PARCELS IN SAFE PLACES. YOUR PATIENCE IS APPRECIATED.
We use Royal Mail to deliver our brownies. 1st class Royal Mail delivery is included for free with all orders – just choose this option at the checkout. Please note this is NOT tracked so please don’t email me and ask how long your order will be as I am unable to check.
It’s also worth knowing that Royal Mail say that with first class delivery they ‘aim’ to deliver on the next working day, but they can (and sometimes do!) take longer. You can upgrade to next day if you prefer but this costs extra. Make sure if you are ordering on a Saturday and you want next day then you choose ‘next day for Saturday’.
Please don’t choose any delivery option for a tin of 6 brownies if you have ordered 12. I will contact you for extra payment and your brownies will not go out until you pay the extra.
We currently deliver within the United Kingdom only including the Highlands, Islands, Northern Ireland and Channel Islands. We’re sorry but we do not deliver internationally at present (including Eire). If you order before 11am from Monday – Friday your brownies will be posted that day. Please note orders received on Friday after 11am, Saturday or Sunday will be posted on Monday.
Do you deliver internationally?
At the moment we don’t, due to perishability issues.
How are the brownies packaged?
When ordering a large tin (12 brownies ) or Mrs Bell’s Brownies are individually hand cut, wrapped in baking paper and then wrapped again in a layer of tissue paper. They’re then placed in a tin box along with a little card, and if you wish, a hand written personal message. The tin features illustrated stickers and is held closed with tied twine. The tin is packaged into a cardboard postage box using more tissue paper to keep it secure.
For the smaller tin of 6 the tissue paper is not required and the cardboard packaging is a ‘book wrap’, which you may be familiar with as Amazon use these a lot.
The postal box for 12 is approximately 20cm x 15cm x 10cm. For the 6 brownie tin is it approximately 20cm x 15cm x 4cm.
Will the recipient have to sign for their brownies?
Only if you upgrade to next day delivery.
Will the brownies fit through the door?
No – sorry.